SHIPPING & DELIVERY POLICY

Delivery Areas

MAISON PURA currently delivers throughout South Africa.

Courier Partners

Orders are fulfilled using trusted local courier servicing companies and national delivery networks.

Processing & Delivery Times

• Orders are processed within 1–3 business days after payment confirmation.
• Estimated delivery timeframe: 5–10 business days depending on your location and courier operations.

Delivery timelines may vary during:

• Promotional periods;
• Public holidays;
• Severe weather conditions;
• High-volume sales periods.

Shipping Notifications

Customers will receive order confirmation and shipping updates once their order has been dispatched.

Delivery Responsibility

Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete. MAISON PURA cannot be held responsible for delays or failed deliveries caused by incorrect customer information.